What can a Virtual Assistant do for you?

A virtual assistant works from home and does office work for different clients. Most of the time, they do the same things that an administrative assistant does. But working from home gives them more flexibility when it comes to hours and business needs.
Virtual assistants don’t have set jobs, and each employer gives them different tasks to do.

Here are a few of the most common tasks that virtual assistants are asked to do:
  • Calendar and schedule management
  • Travel arrangements
  • File and document organisation
  • Email monitoring and organising
  • Taking calls and directing them
  • Taking care of billing and accounting
  • Keeping records and writing down what you do
  • Checking out possible customers, projects, partnerships, etc.
  • Keeping a client’s social media or professional profile up-to-date or making changes to it
WHAT IS THE FUNCTION OF A VIRTUAL ASSISTANT?

A virtual assistant is any type of assistant who works from home and helps business owners with administrative, creative, or technical tasks.
As with any other job you can do from home, you’ll need a home office to work as a virtual assistant. You’ll also need a printer, copier/scanner, and a computer that can connect to the Internet quickly. You will probably also need a dedicated landline phone or cell phone.

Because so many of a virtual assistant’s tasks are done on a computer, they must be very good at typing and know how to use many different computer programmes.

The best tools and programmes that virtual assistants use are:
  • Invoicing / Bookkeeping: • WAVE APPS • PAYPAL • QUICKBOOKS
  • Tools for “Non-Designers” to Use in Graphic Design • PICMONKEY • CANVA • ADOBE CREATIVE CLOUD EXPRESS
  • Sites with stock photos • PIXABAY • UNSPLASH • PEXELS
  • Project Management Tools • TRELLO • ASANA • CLICKUP
  • Tools for Talking to Clients • SLACK • VOXER • LOOM
  • Tools to store and share files • DROPBOX • GOOGLE DRIVE
  • Meetings and plans • CALENDLY • ACUITY SCHEDULING
  • Documents that are signed electronically • HELLOSIGN• DOCUSIGN• EVERSIGN
  • The tools for scheduling on social media • FACEBOOK BUSINESS SUITE • FACEBOOK CREATOR STUDIO • HOOTSUITE • Sprout Social
  • PDF Tools • PDF ESCAPE • I LOVE PDF
  • Putting and sharing documents • GOOGLE DOCS • EVERNOTE
  • Creating a Form • GOOGLE FORMS • TYPEFORM
  • Providers of Email Service • MAILERLITE • MAILCHIMP • CONVERTKIT
  • Landing Pages • LEADPAGES • SQUARESPACE
  • Apps for running online meetings • ZOOM • GOOGLE MEET
With a virtual assistant, you can focus on what is most important for your business.

Coworking spaces like WeWork also help you manage your time. The front desk and cleaning staff are included in flexible contracts, and community managers take care of office tasks like restocking the kitchen and making more coffee. Using WeWork’s dedicated coworking spaces and cutting-edge resources, along with their support staff, will put your business on the path to continued success.

Most of the time, virtual assistants are hired to do administrative work. This includes setting up meetings, booking travel, organising calendars, and even answering the phone through a connecting line.

  • Keeping track of money is an important part of running a business that makes money, and virtual assistants can help manage a budget, make purchases, and keep track of expenses.
  • Personal Assistant: In addition to their regular jobs, virtual assistants can help organise tasks outside of work. Some of the most common personal responsibilities are to plan vacations, keep a calendar, and buy gifts for friends and family.
  • Customer service: Virtual assistants can be the first point of contact for customers who need help fixing problems or want to give feedback to a company that sells a product or service. Virtual assistants can address basic, habitual concerns or give tutorials. If they can’t help a customer, they can pass the problem along to the right person in the company.
  • Data entry: Not all jobs fall under the category of administrative work. Virtual assistants can do a wide range of things, such as data entry. In this job, a virtual assistant can easily put together data, check that it is correct, and get rid of records that aren’t needed. This is especially helpful for keeping track of patients, billing, working at the post office, and running a school.
  • Social media production: Many businesses know how important it is to interact with potential customers or clients online, but managing social media can sometimes feel like a never-ending task. Virtual assistants can help you answer comments and talk to your followers. They can also keep up with your posting schedule and look at your account’s data.
  • Content management: If you use editorial content to drive traffic to your site, raise brand awareness, and engage potential customers, you probably know how much work goes into operations. A virtual assistant can help manage a production schedule, organise writing resources, and help with other parts of the publishing process, making it easier for you to focus on growing the content programme.
  • Research: Every business needs research to run well, whether it’s an analysis of the market, customers, or how well the business is doing. Research is another thing that can be sold to clients. But research can take a lot of time, even with the right tools, so some companies use virtual assistants to help put this information together. Because these tasks usually require more hands-on work, they are best left to virtual assistants who are experts in data analysis.

How to hire a virtual assistant
It might seem easy to hire a remote assistant because the job is less formal, but the employer can still need to do a lot of work to get ready for the hiring process. Before you hire a new contractor, it’s important to write down what you want from them. Make a detailed list of the tasks that need to be done, and make sure that priorities and deadlines are communicated clearly. and then go online or contact us at SimpleeVA

KEY Skills for  VIRTUAL ASSISTANTS
To be a virtual assistant, what skills do you need? If you want to hire a VA, here are some of the most important skills you should look for.

  1. BEING ABLE TO TALK TO PEOPLE
    Even if they haven’t worked as a virtual assistant for years, a good one will have great communication skills. Emails, reports, presentations, and phone calls are all important ways for businesses to talk to clients, customers, and employees. Having good oral and written communication skills is important. Always and forever, it will be a great skill to know how to write well.
  2. PROJECT MANAGEMENT
    A VA’s project management skills might include coming up with and putting specific plans into action, helping with company projects, writing emails and other marketing materials for projects, or giving online support, like web maintenance.
  3. TIME MANAGEMENT
    Every assistant needs to be able to handle their time well. To meet deadlines, they need to be well-organized and able to decide what to do first.
  4. IT SKILLS
    VA work is done on the computer, so having expert IT skills is a great thing to have. If you need someone to help you make PowerPoint presentations, documents, reports, or spreadsheets, it’s a big plus if they know how to use Microsoft programmes.
  5. VERY GOOD ATTENTION TO DETAILS
    Virtual assistants should be able to do more than one thing at once, which means they need to pay close attention to every detail. A VA often works on more than one thing at once, so they need to make sure that all of their work is of high quality.
  6. GOOD DECISION MAKING
    Virtual assistants will often have to come up with ideas on the spot, so they need to be good at making decisions. If the business owner isn’t around to answer questions or concerns, a virtual assistant (VA) will have to figure out the best solution or think outside the box. When a problem comes up, a VA may also need to think quickly and show that they can process information quickly.
  7. A LOVE FOR LEARNING
    As a virtual assistant, you’re always learning new things, so it’s important to want to improve your skills and learn new things. Every day is a chance to learn something new, so an assistant should be open to getting feedback and finding new ways to manage or streamline their work to help the company reach its goals or key performance indicators (KPIs).
  8. MANAGEMENT OF SOCIAL MEDIA
    Social media is a big part of how every company markets itself. If you want a VA who knows how to use social media, they will need to be good at managing their social media accounts. This could mean knowing how to use a variety of social media platforms, making content for social media, and talking to other people who use social media. It’s also helpful to know how to plan content and promote it in different ways.
  9. SELF-MOTIVATION
    Any virtual assistant needs to be able to follow rules. Working from home takes motivation, especially if you have deadlines to meet. Depending on the hours you need an assistant to work for your business, being able to stick to a schedule may be very important.
  10. SERVICE TO CUSTOMERS
    If an assistant works with customers or clients, they will need to have great customer service skills. This means they’ll have to stay calm no matter what, be able to work well under pressure, communicate well over the phone or by email, and go out of their way to make sure everyone feels welcome. Your reputation goes up when you provide good customer service to your clients or customers, so it’s important to hire a VA who knows how important customer service is for both a business and a customer.
  11. DATA ENTRY
    Data entry is a common job for a VA, so it’s important to know how to use a word processor. A virtual assistant (VA) may have to format documents, organise files, do research, do transcription, or make data look good. Also, being able to type quickly is a great skill, especially if you need a virtual assistant to do data entry work.
  12. KNOWLEDGE OF CLOUD-BASED APPS
    If you work on business documents and files in real-time, you need to know how to use cloud-based apps like Google Docs and Dropbox. You can work faster and better if you know how to use and send information or data through these apps, so be sure to ask a potential candidate if they know how to use them.
  13. BEING CREATIVE
    How many times have you needed help coming up with ideas or making content that people want to read? A VA with creative skills can help your business start new projects, help with advertising and marketing campaigns, find new leads, and do a lot more.
  14. RELIABILITY
    You need a VA who will show up, do their job right away, and grow with your business over time. You’ll need a VA to do important things for you, like report on their progress and how it helps you reach your goals. When you have a trustworthy assistant, you know they’ll be there when you need them.

To find out if we are the right virtual assistants for you, contact us today.